Dealing with Angry People
- 1
Introduction: What Is Anger? - 2 Your Personal Space and How to Protect It
- 3 Invite, Accept, or Prevent
- 4 Who Would Want to Harm Me? Warning Signs
- 5 So What Can You Do?
- 6 The Signals You Send to the Angry Person
- 7 H.E.A.R.T Communicating with the Angry Person
- 8 Summary and Conclusion
2017 Mindcool
